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Description
5G Xtream System with 3 Antennas & 7M Cable
For boat owners looking for ultra-fast internet on board, the new 5G Xtream from Digital Yacht offers 4G and 5G connectivity as well as integration with Starlink satellite systems for the best and most affordable blended internet afloat.
The 5G Xtream can support 5G (shoreside) connection speeds up to 3.1GB/s but also integrates a 4G Cat 20 modem, which offers connectivity up to about 25NM from shore at speeds of up to 2GB/s. The system uses three external antennas with dual high-gain vertical antennas and a separate compact dome for the higher 5G frequencies. This MIMO technology and, critically, separate antennas give optimum performance. There’s support for dual SIMs with auto (failover) or manual switching between operators.
The 5G Xtream features dual-band (2.4 and 5GHz) wireless connections, so users on board simply search for the secure wifi point and connect. There are also 4 LAN ports (10/100/1000 MB) for wired devices like smart TVs and a WAN port that is optimized for Starlink satellite connectivity, allowing the 5GX to act as a sophisticated and fast router for all on-board internet communications.
The Wi-Fi router can also be configured to access marina wifi hotspots as an additional method of internet access. This also supports the very latest 5GHz marina wifi services, and there's also a high-gain external wifi antenna available as an accessory.
For advanced users, the 5G Xtream allows for user management, VPNs, blacklists, and IOT applications. NMEA 0183/2000 data can also be connected using Digital Yacht’s LANLink devices. The integrated GPS allows for SMS reporting of boat position or even a geofence/drift setting when the boat is at anchor or in port.
The Digital Yacht 5G Xtream is supplied as a complete solution with antennas, mounts, and cabling – all that’s additionally required is a cellular SIM.
Configuration
Configuration is very simple. Just insert the SIM cards. The 5G Xtream has two standard SIM slots, and it is possible to fit two SIMs from two different network operators. By default, the 5G Xtream will query the SIM that is installed and automatically select the APN settings from its internal database.
However, it is very important that users “lockdown” their wireless network with their network name (SSID) and wireless password. This task only takes a couple of minutes and is done via the 5G Xtream web interface.
User Interface
Accessing 5G Xtream functionality is done via an easy web interface. Any locally connected device can simply enter the IP address into the password-protected interface to set up functions, view traffic and logs, and configure wifi.
Once set up, there should be no requirement to log in other than for diagnostics and configuration. Users simply access the internet through the wifi connection, just as they would in the home or office.
Features:
- Ultra-fast 5G internet afloat solution with speeds up to 3.1GBs plus also integrates the latest 4G Cat 20 LTE MIMO technology with a range up to 25NM offshore (network dependent) and 4G connection speeds up to 2GBs
- Dual SIM slots with auto-failover or manual selection
- Two external, high-gain, wide-bandwidth antennas plus a compact high-gain dome antenna for higher 5G frequencies
- Dual-band integrated wifi router (2.4 & 5 GHz)—independently configurable
- Built-in GPS with an external patch antenna for IOT and tracking/anchor alarm applications
- 4 x LAN ports
- 1 x WAN port for additional internet connectivity, optimized for Starlink satellite systems
- Digital input/output connectivity for IoT/control applications
- SMS capability
- 12/24v
- Weight: 3800 g
Dimensions: 180 x 125 x 55 mm
- operation
Specifications:
- Operating Temperature: -40 to +75 degrees C
- Dimensions: 180 x 125 x 55mm (excluding antennas)
- Weight: 3,8 kg
- Protection: IPX4
- Technology: 5G Sub-6Ghz SA/NSA. Up to 2.1/3.3Gbps downlink (4×4 MIMO); 4G (LTE) CAT 20 up to 2GB/s
- 5G/LTE: 5G Sub-6Ghz SA/NSA. Up to 2.1/3.3Gbps downlink (4×4 MIMO); 4G (LTE) CAT 20 up to 2GB/s
- 3G/4G Fallback (Support bands): 5G (NSA): n1, n3, n5, n7, n8, n20, n28, n38, n40, n41, n77; 5G (SA): n1, n3, n5, n7, n8, n20, n28, n38, n40, n41, n77, n78; 4G (LTE-FDD): B1, B3, B5, B7, B8, B20, B28, B32; 4G (LTE-TDD): B38, B40, B41, B42, B43
- 4G & 5G Antennas: Dual Wi-Fi band independent 2.4 & 5 GHz (maximum 150 connections); dual 48cm external wideband high gain MIMO supplied with 7-meter cables and mounting bases. (10 & 20m options available) PLUS additional 100mm dome antenna for 4 x 4 MIMO operation and optimized for 5G (7m cable only)
- Interfaces: 4 x LAN 10/100 Ethernet Port; 1 x WAN 10/100 Ethernet Port ; WiFi; 802.11 b/g/n/ac
What’s in the Box?
- 1 x 5G Xtream Modem Unit
- 1 x DC Power/IO cable
- 2 x External antennas
- 2 x E179F antenna bases
- 2 x 7m LMR200 antenna cables (N male to N male)
- 1 x 5G dual element dome antenna with pole/1” adaptor mount and integrated 7m cables
- 2 x Internal wifi antennas
- 1 x Internal GPS antenna
Options (sold separately):
- 1” antenna adaptors and range of mounts
- 10 & 20m LMR400 antenna cable packs for 4G antennas
- AC 110/220v power adaptor
- 4GXWL hi power external wifi option
- LANLink NMEA 0183/2000 interface
Manufacturer : Digital Yacht
Manufacturer Part No : ZDIG5GX
UPC : 703791696659
Shipping Info
MARINE A/C & MOORE LLC (DBA Marine Ezzy)
Effective Date: March 15, 2024
Order Processing
All orders placed through marinezzy.com are processed within 2 to 3 business days (Monday through Friday, excluding federal holidays) after receiving your order confirmation email.
- Orders placed before 2:00 PM EST on business days will begin processing the same day
- Orders placed after 2:00 PM EST or on weekends/holidays will begin processing the next business day
- You will receive an email notification with tracking information once your order has been shipped
- During peak seasons (holidays, summer boating season), processing may take an additional 1-2 business days
Shipping Rates
Standard Ground Shipping
- FREE Standard Shipping on all orders totaling $89.00 or more (subtotal before taxes and after any discounts)
- Orders under $89.00: $5.99 flat rate standard shipping
- No hidden fees or handling charges
Delivery Timeframes
Standard Ground Shipping
- Transit Time: 3 to 7 business days after order ships
- Total Delivery Time: Approximately 5-10 business days from order placement
- Delivery times may be extended during peak seasons or due to weather conditions
Tracking Your Order
- Track your shipment anytime using the tracking link in your shipping confirmation email
- Visit marinezzy.com and use our order tracking tool
- Contact our customer service team at support@marinezzy.com for tracking assistance
Shipping Coverage Area
We currently ship to the contiguous United States only.
Where We Ship
- All 48 contiguous United States
- Commercial and residential addresses
- We use FedEx, UPS, and USPS for reliable delivery
Shipping Restrictions
Due to shipping regulations, carrier limitations, and the nature of marine products (including hazardous materials and oversized items), we are UNABLE to ship to:
- Alaska (AK)
- Hawaii (HI)
- P.O. Boxes (for most items)
- APO/FPO/DPO military addresses
- U.S. Territories: Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands
- International destinations
Note: If you are located in these areas, we apologize for the inconvenience. These restrictions are due to carrier limitations and regulatory requirements beyond our control.
Special Product Shipping Information
Hazardous Materials (HAZMAT)
Some marine products are classified as hazardous materials and have special shipping requirements:
Items that may be HAZMAT:
- Marine batteries
- Paints and coatings
- Adhesives and sealants
- Fuel additives
- Certain cleaning products
HAZMAT Shipping Requirements:
- Can only be shipped via ground transportation
- May incur additional hazmat fees (displayed at checkout)
- Cannot be expedited in most cases
- May require additional 1-2 days processing time
Oversized and Heavy Items
Large or heavy items have special shipping considerations:
Items that may require special shipping:
- Anchors and anchor systems
- Large docking equipment
- Boat lifts and davits
- Some automotive/RV accessories
Special Shipping for Oversized Items:
- May require freight shipping (you will be contacted if applicable)
- Additional handling fees may apply (shown at checkout)
- Extended delivery timeframes (7-14 business days)
- Delivery appointment may be required
Shipping Carriers
We partner with trusted carriers to ensure safe and timely delivery:
- FedEx: For most standard and expedited shipments
- UPS: For standard and oversized shipments
- USPS: For smaller items and some residential deliveries
- Freight Carriers: For oversized items requiring special handling
Order Shipment Notifications
Stay informed about your order status:
- Order Confirmation: Sent immediately after order placement
- Processing Notification: Sent when we begin preparing your order
- Shipping Confirmation: Sent when order leaves our facility with tracking information
- Delivery Confirmation: Available through carrier tracking
Multiple Item Orders
- Orders containing multiple items may ship separately
- You will receive separate tracking numbers for each shipment
- No additional shipping charges for split shipments
- All items will be delivered within the estimated timeframe
Shipping Address Requirements
To ensure successful delivery:
- Provide complete and accurate shipping address
- Include apartment/suite numbers if applicable
- Provide a phone number for delivery issues
- Consider shipping to your workplace for valuable items
Weather and Natural Disasters
- Severe weather may cause delivery delays
- We are not responsible for carrier delays due to weather
- Track your package for real-time updates
- Contact us if your package is significantly delayed
Holiday Shipping
During peak holiday seasons:
- Order early to ensure delivery before holidays
- Check our holiday shipping deadlines on the website
- Expect possible delays due to high carrier volume
- Consider expedited shipping for time-sensitive gifts
Damaged or Lost Shipments
If your package arrives damaged:
- Document damage with photos
- Contact us within 48 hours
- Keep all packaging materials
- We will file a claim and send replacement
If your package is lost:
- Check tracking for delivery confirmation
- Verify shipping address
- Check with neighbors
- Contact us to investigate with carrier
International Customers
While we do not currently ship internationally, we recommend:
- Using a U.S. package forwarding service
- Checking if manufacturers ship directly to your country
- Signing up for our newsletter for updates on international shipping
Contact Customer Service
For all shipping inquiries:
Email: support@marinezzy.com
Phone: +1 305-779-3689
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Live Chat: Available on marinezzy.com during business hours
Mailing Address:
Marine Ezzy
848 Brickell Ave, Ste 950
Miami, FL 33131
United States
Additional Information
Environmental Commitment
We use eco-friendly packaging materials whenever possible and encourage recycling of all shipping materials.
Privacy & Security
- Your shipping information is kept confidential
- We never share customer data with third parties
- All transactions are secure through Shopify Payments
Policy Updates
This shipping policy is subject to change. Updates will be posted on this page with a new effective date. Please review before placing orders.
Last Updated: March 15, 2024
For questions about this shipping policy, please contact support@marinezzy.com
Return & Refund
MARINE A/C & MOORE LLC (DBA Marine Ezzy)
Effective Date: March 15, 2024
Our Return Commitment
At Marine Ezzy, we want you to be completely satisfied with your purchase. We understand that sometimes products may not meet your expectations or needs. That's why we offer a generous 60-day return window for eligible items.
Return Period
- 60 days from the date of delivery to initiate a return
- Returns requested after 60 days may be considered on a case-by-case basis
- Holiday purchases (November 15 - December 31) have extended return period until January 31
Eligible Items for Return
Returnable Items
Most new, unused items in original packaging can be returned, including:
✓ Anchoring & Docking Equipment - Anchors, chains, dock lines, fenders
✓ Automotive/RV Accessories - Covers, organizers, maintenance items
✓ Boat Outfitting Products - Hardware, deck equipment, cabin accessories
✓ Camping Gear - Portable equipment, outdoor accessories
✓ Electrical Components - Switches, panels, wiring (unopened)
✓ Marine Safety Equipment - New, unopened safety items
✓ Hunting & Fishing Gear - Rods, reels, tackle, accessories
Non-Returnable Items
The following items are FINAL SALE and cannot be returned:
✗ Opened Electronic Items - GPS units, fish finders, radios, etc.
✗ Opened Safety Equipment - Life jackets, flares, EPIRBs, first aid kits
✗ Custom or Special Order Items - Items made or ordered specifically for you
✗ Hazardous Materials - Once opened (paints, adhesives, batteries)
✗ Clearance/Final Sale Items - Items marked as final sale
✗ Used or Installed Items - Any item that has been used or installed
✗ Digital Products - Software, charts, downloads
✗ Personal Protection Items - Face masks, gloves (for hygiene reasons)
Return Conditions
To qualify for a return, items must meet ALL of the following conditions:
- Unused and Uninstalled - Item has not been used, installed, or mounted
- Original Condition - No damage, modifications, or alterations
-
Complete Packaging - All original packaging, including:
- Product box or packaging
- All foam inserts and protective materials
- Plastic bags and wrapping
- Manufacturer's packaging
-
All Components Included:
- All parts and hardware
- Installation instructions and manuals
- Warranty cards and documentation
- Any included accessories or bonus items
- Proof of Purchase - Original receipt or order confirmation email
How to Return an Item
Step 1: Request Return Authorization
Contact us BEFORE shipping any returns:
- Email: support@marinezzy.com (preferred method)
- Phone: +1 305-779-3689
- Live Chat: Available on marinezzy.com
Provide the following information:
- Order number
- Item(s) you wish to return
- Reason for return
- Photos (if item is defective or damaged)
Step 2: Receive RMA Number
- We will issue a Return Merchandise Authorization (RMA) number
- RMA is valid for 30 days from issue date
- Returns without RMA numbers cannot be processed
- For eligible returns, we'll provide a prepaid return shipping label
Step 3: Package Your Return
Proper packaging is essential:
- Use original product packaging if possible
- Include all original components
- Include copy of receipt/invoice
- Clearly write RMA number on outside of box
- Do not write on or damage original product packaging
Important: We are not responsible for damage during return shipping if items are not properly packaged.
Step 4: Ship Your Return
- Use the prepaid label provided (if applicable)
- Ship within 7 days of receiving RMA
- Use a traceable shipping method
- Keep tracking information for your records
- Consider insurance for high-value items
Return Shipping Costs
We Pay Return Shipping For:
- Defective or damaged items
- Incorrect items sent (our error)
- Items not matching website description
- DOA (Dead on Arrival) products
Customer Pays Return Shipping For:
- Change of mind returns
- Ordered wrong item
- No longer needed
- Found better price elsewhere
Note: Original shipping charges are non-refundable for customer-initiated returns
Special Return Circumstances
Defective or Damaged Items
If you receive a defective or damaged item:
- Do NOT discard the item
- Contact us within 48 hours of delivery
- Provide photos of:
- The defect or damage
- Product packaging
- Shipping box and labels
- We will arrange immediate replacement or refund
- We may request item return or authorize disposal
Wrong Item Received
If you receive the wrong item:
- Contact us immediately
- Do not open or use the item
- Provide order number and photo of received item
- We will send correct item immediately
- Provide prepaid label for return of wrong item
Missing Parts or Accessories
If your item is missing components:
- Check all packaging thoroughly
- Contact us with list of missing items
- We will ship missing parts at no charge
- No need to return the product
Exchange Policy
We do not offer direct exchanges.
To exchange an item:
- Return the original item following our return process
- Receive your refund
- Place a new order for the desired item
Benefits of this process:
- Faster processing time
- Ensures correct item availability
- Accurate inventory management
- Clear transaction records
Refused or Undeliverable Packages
- Refused packages are subject to return shipping fees
- Undeliverable packages due to incorrect address may incur reshipping fees
- Packages returned to us as undeliverable will be held for 30 days
- After 30 days, order will be cancelled minus shipping costs
Gift Returns
For gift recipients:
- Returns allowed within standard 60-day period
- Gift receipt or order number required
- Refund issued as store credit
- Original purchaser can request refund to original payment method
Business/Commercial Returns
For business accounts and bulk orders:
- Same 60-day return policy applies
- Additional documentation may be required
- Contact commercial sales team for large returns
- Special terms may apply to custom orders
Return Inspection Process
Once we receive your return:
- Inspection: 2-3 business days
- Approval/Denial: Email notification sent
- Refund Processing: 5-7 business days if approved
- Rejected Returns: Returned to customer at their expense
Common reasons for return rejection:
- Item shows signs of use or installation
- Missing components or accessories
- Damage not consistent with shipping
- Outside return window
- Non-returnable item
Warranty vs. Returns
Understanding the difference:
- Returns: For unused items within 60 days
- Warranty: For defects after use/installation
- Many products include manufacturer warranties
- Warranty claims handled separately from returns
- Contact us for warranty assistance
Important Notes
Restocking Fees
- Standard returns: No restocking fee
- Special order items: 15% restocking fee may apply
- Electronic items (if eligible): 15% restocking fee may apply
Price Adjustments
- We do not offer price adjustments on previous purchases
- Return and repurchase if item goes on sale
- Subject to return shipping fees
Bundle Returns
- Bundled items must be returned together
- Partial bundle returns not accepted
- Full bundle refund only
Contact Us
For return questions or assistance:
Customer Service Team
Email: support@marinezzy.com
Phone: +1 305-779-3689
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Live Chat: Available on marinezzy.com
Mailing Address for Returns:
Marine Ezzy Returns Department
848 Brickell Ave, Ste 950
Miami, FL 33131
United States
Your Rights
This return policy is in addition to your statutory rights. Nothing in this policy affects your legal rights as a consumer.
Policy Updates
We reserve the right to update this return policy at any time. Changes will be posted on this page with an updated effective date. The return policy in effect at the time of your purchase will apply to that transaction.
Last Updated: March 15, 2024
This return policy applies to all purchases made on or after the effective date. For purchases made before this date, please refer to the return policy in effect at the time of purchase.
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