WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
MARINE A/C & MOORE LLC (DBA Marine Ezzy)
Effective Date: March 15, 2024
All orders placed through marinezzy.com are processed within 2 to 3 business days (Monday through Friday, excluding federal holidays) after receiving your order confirmation email.
Standard Ground Shipping
Standard Ground Shipping
Tracking Your Order
We currently ship to the contiguous United States only.
Where We Ship
Shipping Restrictions
Due to shipping regulations, carrier limitations, and the nature of marine products (including hazardous materials and oversized items), we are UNABLE to ship to:
Note: If you are located in these areas, we apologize for the inconvenience. These restrictions are due to carrier limitations and regulatory requirements beyond our control.
Hazardous Materials (HAZMAT)
Some marine products are classified as hazardous materials and have special shipping requirements:
Items that may be HAZMAT:
HAZMAT Shipping Requirements:
Oversized and Heavy Items
Large or heavy items have special shipping considerations:
Items that may require special shipping:
Special Shipping for Oversized Items:
We partner with trusted carriers to ensure safe and timely delivery:
Stay informed about your order status:
To ensure successful delivery:
During peak holiday seasons:
If your package arrives damaged:
If your package is lost:
While we do not currently ship internationally, we recommend:
For all shipping inquiries:
Email: support@marinezzy.com
Phone: +1 305-779-3689
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Live Chat: Available on marinezzy.com during business hours
Mailing Address:
Marine Ezzy
848 Brickell Ave, Ste 950
Miami, FL 33131
United States
Environmental Commitment
We use eco-friendly packaging materials whenever possible and encourage recycling of all shipping materials.
Privacy & Security
Policy Updates
This shipping policy is subject to change. Updates will be posted on this page with a new effective date. Please review before placing orders.
Last Updated: March 15, 2024
For questions about this shipping policy, please contact support@marinezzy.com
MARINE A/C & MOORE LLC (DBA Marine Ezzy)
Effective Date: March 15, 2024
At Marine Ezzy, we want you to be completely satisfied with your purchase. We understand that sometimes products may not meet your expectations or needs. That's why we offer a generous 60-day return window for eligible items.
Returnable Items
Most new, unused items in original packaging can be returned, including:
✓ Anchoring & Docking Equipment - Anchors, chains, dock lines, fenders
✓ Automotive/RV Accessories - Covers, organizers, maintenance items
✓ Boat Outfitting Products - Hardware, deck equipment, cabin accessories
✓ Camping Gear - Portable equipment, outdoor accessories
✓ Electrical Components - Switches, panels, wiring (unopened)
✓ Marine Safety Equipment - New, unopened safety items
✓ Hunting & Fishing Gear - Rods, reels, tackle, accessories
Non-Returnable Items
The following items are FINAL SALE and cannot be returned:
✗ Opened Electronic Items - GPS units, fish finders, radios, etc.
✗ Opened Safety Equipment - Life jackets, flares, EPIRBs, first aid kits
✗ Custom or Special Order Items - Items made or ordered specifically for you
✗ Hazardous Materials - Once opened (paints, adhesives, batteries)
✗ Clearance/Final Sale Items - Items marked as final sale
✗ Used or Installed Items - Any item that has been used or installed
✗ Digital Products - Software, charts, downloads
✗ Personal Protection Items - Face masks, gloves (for hygiene reasons)
To qualify for a return, items must meet ALL of the following conditions:
Step 1: Request Return Authorization
Contact us BEFORE shipping any returns:
Provide the following information:
Step 2: Receive RMA Number
Step 3: Package Your Return
Proper packaging is essential:
Important: We are not responsible for damage during return shipping if items are not properly packaged.
Step 4: Ship Your Return
We Pay Return Shipping For:
Customer Pays Return Shipping For:
Note: Original shipping charges are non-refundable for customer-initiated returns
Defective or Damaged Items
If you receive a defective or damaged item:
Wrong Item Received
If you receive the wrong item:
Missing Parts or Accessories
If your item is missing components:
We do not offer direct exchanges.
To exchange an item:
Benefits of this process:
For gift recipients:
For business accounts and bulk orders:
Once we receive your return:
Common reasons for return rejection:
Understanding the difference:
Restocking Fees
Price Adjustments
Bundle Returns
For return questions or assistance:
Customer Service Team
Email: support@marinezzy.com
Phone: +1 305-779-3689
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
Live Chat: Available on marinezzy.com
Mailing Address for Returns:
Marine Ezzy Returns Department
848 Brickell Ave, Ste 950
Miami, FL 33131
United States
This return policy is in addition to your statutory rights. Nothing in this policy affects your legal rights as a consumer.
We reserve the right to update this return policy at any time. Changes will be posted on this page with an updated effective date. The return policy in effect at the time of your purchase will apply to that transaction.
Last Updated: March 15, 2024
This return policy applies to all purchases made on or after the effective date. For purchases made before this date, please refer to the return policy in effect at the time of purchase.
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